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FAQ


 

Can your homes be placed on a basement?

Yes, we offer many homes that can be sited on foundations and/or basements. Our Home Centers are the experts when it comes to available basement options on the homes they sell.


Locate a Home Center near you, or if you would like some personal assistance, please feel free to call us at 1-800-822-0633.

Can I purchase factory direct or get a price quote on your website?

Home prices and setup requirements vary greatly based on a number of factors — size of home, region of the country, local construction issues/regulations/materials, equipment needs, and design features, just to name a few. At any one of our Home Centers located throughout the U.S., we are able to sit down with you and work out the specifications that you require on purchasing a Clayton home.

What is the value of my current home?

Home prices and values are driven by many factors. We suggest that you use your local Yellow Pages to look up a real estate appraiser in your area who is familiar with manufactured housing to get an accurate, up-to-date appraisal. Appraisals may take into consideration the amount of land, location, views, condition of the home, condition of surrounding homes, and any improvements to the home and property.


Can I trade in my current home?

In many cases, yes. Any of our Home Centers can assist you with the trade-in process. To locate a Home Center near you visit our Find a Home Center page, or if you would like some personal assistance, please feel free to call us at 1-800-822-0633.

Where can I get a list of options available for a home?

Our local Home Centers are the experts when it comes to available options on the Clayton homes they sell. With home building facilities from North Carolina to Oregon building approximately 2,500 home series, our Home Centers are best equipped to walk you through the options and option packages available on the homes they sell since they have relationships with the local home builders.


Locate a Home Center near you, or if you would like some personal assistance, please feel free to call us at 1-800-822-0633.

Where can I go to view a model in person?

Locate a Home Center near you, or if you would like some personal assistance, please feel free to call us at 1-800-822-0633.

How long is the warranty period?

Our manufacturer's warranty is for a period of one year from the original purchase date. The Home Center that you purchase from can supply you with detailed information on all warranties available on the home of your choice.

I have questions about the delivery and setup options.

Our Home Centers are the experts when it comes to home delivery and setup options. They would be happy to sit down with you and walk you through the process from preparing the land and selecting a home to delivery and setup.


Locate a Home Center near you, or if you would like some personal assistance, please feel free to call us at 1-800-822-0633.

How does manufactured housing compare to site built housing?

Manufactured homes are built entirely in the home building facility under federal code administered by the Department of Housing and Urban Development (HUD), which went into effect June 15, 1976, and has been upgraded numerous times. The code covers single or multi-section homes and includes transport to the site and installation. Regulations include design, construction, strength, durability, transportability, fire resistance, energy efficiency, and quality. Manufactured homes are built and delivered to a site; they are primarily intended to be affixed to a permanent foundation. Modular homes are built to state, local or regional code where the home will be located.


Because we build all our homes in state-of-the-art facilities, we utilize labor-saving techniques not practical for the average site builder. The controlled environment also improves the flow of materials and reduces the amount of "lost time" or damaged materials that are common on site-built construction sites. With more than 32,000 homes built last year, we are able to purchase materials at a more favorable price than most contractors due to volume. These savings are significant and are passed on to you in the form of affordable housing.

Do you supply the land to go with the home?

Yes. Local Home Centers have knowledge about land availability in the areas they cover.

Do you have any used or repossessed homes available in my area?

We offer many pre-owned and foreclosure homes for sale at our Home Centers nationwide. Your local Home Center has a listing of available homes in your area.


Our Home Center locations are online for you to find one near you, or if you would like some personal assistance, please feel free to call us at 1-800-822-0633.

Where can I find the HUD and serial numbers on my current home?

It all depends on the year built. From 1994 to present, the Data Plate, which includes model, serial number, HUD number and assorted other information on the home, should be located in the master bedroom closet.


For 1993 and before, the Data Plate could have been placed on the master bath vanity door, a kitchen cabinet door, in the utility room, on the inside of the electrical cabinet or in the master bedroom closet. All models, however, will have the serial number stamped on the front header. This is the I-beam that runs across the width of the front of the home. It will be located on the left-hand side of the header when standing in front of the home.

Can I rent a home from Clayton Homes?

Currently, we do not have a rental program in place for our homes.

How do I obtain financing?

The choice of lenders is all yours; we’ll do our best to work with whichever lender you select. If you choose to complete a credit application while visiting one of our home centers, then we will provide you with a list of lenders that offer financing for our homes in your general area. You can select from that list of lenders or include a lender that you prefer to work with.

Can I custom design a home?

A nearby authorized Home Center is an expert when it comes to custom design options and will be delighted to assist you. Many Clayton Homes building facilities specialize in custom homes while others feature standardized pre-engineered homes to enhance efficiency and value. It is likely that your Clayton Home Center and their building partners will be able to work with you to personalize your new home to meet your design and décor desires.

Do you build two-story homes?

Yes. Your location will determine the availability of two-story in your area. Contact a Home Center near you or please call us directly at 1-800-822-0633.





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